FAQ
Frequently Asked Questions
Shipping & Delivery
We deliver within 3 to 5 working days across Pakistan. Once your order ships, you will get a tracking number by SMS or email so you can follow it every step of the way.
Yes, we ship worldwide. International orders take 7 to 14 working days depending on your country. Shipping charges vary by location and will be shown at checkout.
We offer free shipping on orders above PKR 5,000 within Pakistan. For smaller orders, a flat rate of PKR 250 applies. International shipping is calculated at checkout based on your location.
Sizing & Fit
Every product page has a size chart with measurements in inches. Our abayas come in XS through XXL. If you are between sizes, we suggest going up for a more comfortable, relaxed fit.
Yes, our sizing is standard. The size chart on each product page gives you exact measurements so you can pick with confidence.
Not right now. However, most of our abayas have a relaxed, flowing silhouette that flatters a wide range of body types. If you need help picking a size, just reach out to us.
Payment
Within Pakistan, we accept Cash on Delivery (COD). For international customers, we accept credit and debit cards through secure payment gateways.
Absolutely. All online payments go through trusted, encrypted gateways. We never store your card details on our servers.
Returns & Exchange
You can return or exchange any item within 7 days of delivery. The item must be unused, unwashed, and in its original packaging with all tags attached.
Just contact us through our Contact page or send us an email. We will walk you through the whole process and make it as easy as possible.
Items bought on sale or clearance are final sale and cannot be returned or exchanged. If you are unsure about anything, feel free to ask before placing your order.
Product Care
We recommend dry cleaning to keep the fabric and color looking fresh. If you prefer hand washing, use cold water and a mild detergent. Do not bleach or wring the fabric.
We work with nidha, crepe, georgette, and chiffon. Each product page tells you the exact fabric so you know exactly what you are getting.
About the Brand
All our abayas are proudly made in Pakistan by skilled tailors who have been crafting modest wear for years. Every piece is stitched with care and attention to detail.
We are online only for now. This lets us keep our prices fair, focus on quality, and serve customers all over Pakistan and beyond. But who knows what the future holds.
Still have questions?
We are here to help. Reach out and we will get back to you as soon as we can.
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